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CRM Integration

60-120 minAdvanced

Connect your BigCommerce store to HubSpot, Salesforce, or other CRMs for customer data sync.

Prerequisites

  • CRM account
  • Access to BigCommerce control panel
Beginner

Native Integration

Use built-in or app integrations.

1

Install CRM App

1

Go to BigCommerce Marketplace

2

Search for your CRM (HubSpot, Salesforce, etc.)

3

Install and configure with API credentials

2

Configure Sync

1

Map customer fields between BigCommerce and CRM

2

Set up sync frequency (real-time or scheduled)

3

Choose which events to sync (orders, signups)

Verification Checklist

Pro Tips

  • Sync abandoned carts for recovery campaigns
  • Use lifecycle stages based on purchase history
  • Set up automation triggers in CRM